Q1. Universal Containers implements three custom actions to get three distinct types of sales summaries for its users. Users are complaining that they are not getting the right summary based on their utterances. What should the Agentforce Specialist investigate as the root cause?
A.Review that the custom action Is assigned to an Agent.
B. Review the action Instructions to ensure they are unique.
C. Ensure the input and output types are correctly chosen.
Correct Answer: B
Q2. An Agentforce turned on Einstein Generative AI in Setup. Now, the Agentforce Specialist would like to create custom prompt templates in Prompt Builder. However, they cannot access Prompt Builder in the Setup menu. What is causing the problem?
A.The Prompt Template User permission set was not assigned correctly.
B. The Prompt Template Manager permission set was not assigned correctly.
C. The large language model (LLM) was not configured correctly in Data Cloud.
Correct Answer: B
Q3. Universal Containers wants to use an external large language model (LLM) in Prompt Builder. What should An Agentforce recommend?
A.Use Apex to connect to an external LLM and ground the prompt.
B. Use BYO-LLM functionality in Einstein Studio.
C. Use Flow and External Services to bring data from an external LLM.
Correct Answer: B
Q4. Universal Containers is interested in using Call Explorer to quickly gain insights from meetings recorded by its sales team. What should the Agentforce Specialist be aware of before enabling this feature?
A.Call Explorer operates independently of Salesforce Knowledge, requiring no prior setup.
B. Custom Call Explorer actions need to be built before it can be configured.
C. Call Explorer requires the Einstein Conversation Insights permission set to be enabled.
Correct Answer: C
Q5. An AI Specialist is setting up a new org and needs to ensure that users can create and execute prompt templates. The AI Specialist is unsure which roles are necessary for these tasks. Which permission sets should the AI Specialist assign to users who need to create and execute prompt templates?
A.Prompt Template Manager for creating templates and Data Cloud Admin for executing templates
B. Prompt Template Manager for creating templates and Prompt Template User for executing templates
C. Data Cloud Admin for creating templates and Prompt Template User for executing templates
Correct Answer: B
Q6. What is the importance of Action Instructions when creating a custom Agent action?
A.Action Instructions define the expected user experience of an action.
B. Action Instructions tell the user how to call this action in a conversation.
C. Action Instructions tell the large language model (LLM) which action to use
Answer: A
Q7. What is the importance of Action Instructions when creating a custom Agent action?
A.Action Instructions define the expected user experience of an action.
B. Action Instructions tell the user how to call this action in a conversation.
C. Action Instructions tell the large language model (LLM) which action to use.
Answer: A
Q8. An Agentforce at Universal Containers is trying to set up a new Field Generation prompt template. They take the following steps. 1. Create a new Field Generation prompt template. 2. Choose Case as the object type. 3. Select the custom field AI_Analysis_c as the target field. After creating the prompt template, theAgentforce Specialistsaves, tests, and activates it. Howsoever, when they go to a case record, the AI Analysis field does not show the (Sparkle) icon on the Edit pencil. When theAgentforce Specialistwas editing the field, it was behaving as a normal field. Which critical step did theAgentforce Specialistmiss?
A.They forgot to reactivate the Lightning page layout for the Case object after activating their Field Generation prompt template.
B. They forgot that the Case Object is not supported for Add generation as Feinstein Service Replies should be used instead.
C. They forgot to edit the Lightning page layout and associate the field to a prompt template
Answer: C
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Anya David –
I highly recommend the ExamTopicsPro Salesforce AgentForce Specialist actual questions for anyone preparing for the certification. The questions are accurate and closely resemble the actual exam, while the detailed explanations helped me grasp key concepts easily. Thanks to this resource, I passed my exam on the first try