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Salesforce Sales-Cloud-Consultant Exam Questions

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Description

Exam Name: Salesforce Certified Sales Cloud Consultant Exam
Exam Code: Sales Cloud Consultant
Related Certification(s): Salesforce Sales Cloud Consultant Certification
Certification Provider: Salesforce
Actual Exam Duration: 105 Minutes
Number of Sales Cloud Consultant practice questions in our database: 186 (updated: Jan. 13, 2025)
Expected Sales Cloud Consultant Exam Topics, as suggested by Salesforce :

  • Module 1: Sales Lifecycle: This topic empowers internal and external consultants to align business requirements, KPIs, and challenges with optimal Sales Cloud solutions. It delves into sales and marketing processes, ensuring understanding of implementation nuances. Consultants learn to leverage features like Sales Engagement, Enterprise Territory Management, and generative AI to anticipate needs. Furthermore, the topic equips professionals to convert business objectives into actionable reports and dashboards, enhancing data-driven decision-making.
  • Module 2: Implementation Strategies: Consultants assess user experience, communication plans, and metrics for success pre-implementation. During implementation, strategies focus on deployment considerations. Post-implementation, this topic emphasizes adapting to evolving requirements and fostering ongoing system improvements.
  • Module 3: Practical Application of Sales Cloud Expertise: This section develops expertise in creating comprehensive sales processes from Lead to Close. Consultants evaluate when to use declarative versus custom development and assess third-party tools like Slack and Salesforce Mobile. Security considerations like role hierarchy and sharing rules are covered. Additionally, it discusses implementing Opportunity Products, Price Books, and multi-currency while addressing Campaign capabilities and business process variations for Leads and Opportunities.
  • Module 4: Consulting Practices: Focusing on the project management lifecycle, this section ensures consultants deliver on time and within budget. It trains on facilitating successful engagements through discovery workshops, requirement analysis, and prioritization.
  • Module 5: Data Management: This topic emphasizes use cases for data migrations, integrations, and scalable solutions in Salesforce. Consultants explore strategies for ensuring data quality and handling implications of scaling. Comprehensive approaches for managing sales data integrity are also covered here.

Description

Exam Name: Salesforce Certified Sales Cloud Consultant Exam
Exam Code: Sales Cloud Consultant
Related Certification(s): Salesforce Sales Cloud Consultant Certification
Certification Provider: Salesforce
Actual Exam Duration: 105 Minutes
Number of Sales Cloud Consultant practice questions in our database: 186 (updated: Jan. 13, 2025)
Expected Sales Cloud Consultant Exam Topics, as suggested by Salesforce :

  • Module 1: Sales Lifecycle: This topic empowers internal and external consultants to align business requirements, KPIs, and challenges with optimal Sales Cloud solutions. It delves into sales and marketing processes, ensuring understanding of implementation nuances. Consultants learn to leverage features like Sales Engagement, Enterprise Territory Management, and generative AI to anticipate needs. Furthermore, the topic equips professionals to convert business objectives into actionable reports and dashboards, enhancing data-driven decision-making.
  • Module 2: Implementation Strategies: Consultants assess user experience, communication plans, and metrics for success pre-implementation. During implementation, strategies focus on deployment considerations. Post-implementation, this topic emphasizes adapting to evolving requirements and fostering ongoing system improvements.
  • Module 3: Practical Application of Sales Cloud Expertise: This section develops expertise in creating comprehensive sales processes from Lead to Close. Consultants evaluate when to use declarative versus custom development and assess third-party tools like Slack and Salesforce Mobile. Security considerations like role hierarchy and sharing rules are covered. Additionally, it discusses implementing Opportunity Products, Price Books, and multi-currency while addressing Campaign capabilities and business process variations for Leads and Opportunities.
  • Module 4: Consulting Practices: Focusing on the project management lifecycle, this section ensures consultants deliver on time and within budget. It trains on facilitating successful engagements through discovery workshops, requirement analysis, and prioritization.
  • Module 5: Data Management: This topic emphasizes use cases for data migrations, integrations, and scalable solutions in Salesforce. Consultants explore strategies for ensuring data quality and handling implications of scaling. Comprehensive approaches for managing sales data integrity are also covered here.

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Q1. During end-to-end testing, users report that a key business process is missing a step. What should a consultant do first to resolve the issue?

A.Work with key stakeholders to determine if a change to the requirements is necessary to go-live,

B. Revise the test scripts and ask users to repeat the testing.

C. Change the solution to meet the needs of the users and update the training materials

Correct Answer: A

Q2. Cloud Kicks (CK) recently implemented Einstein Opportunity Scoring in its production org. CK is using the Amount field in its Opportunity Scoring model. What will a user without access to the Amount field on the Opportunity object observe?

A.The Amount field will display an error in the contributing factors section.

B. The Opportunity Score field and the Amount field will be hidden for that user.

C. The Amount field will be hidden from the contributing factors section.

Correct Answer: C

Q3. The sales director of retail products at Cloud Kicks wants to allow sales reps to clone orders to avoid repetitive tasks. Which guideline should a consultant consider when cloning an order with products?

A.A cloned order must have a later end date from the associated contract.

B. A cloned order must be associated with the same contract as the original order.

C. A cloned order's start date must fall between the associated contract's start and end dates.

Correct Answer: C

Q4. During the Discovery phase of a Sales Cloud implementation, which step should a consultant complete to prepare for a successful engagement?

A.Set project milestones.

B. Create the implementation plan

C. Define sales processes

Correct Answer: C

Q5. Cloud Kicks (CK) has organization-wide defaults set to Public Read-Only for Opportunity. One of the Account Team roles at CK Is Executive Sponsor. Account Team members with the Executive Sponsor rote need Read/Write access to all child Opportunities. How should the consultant meet the requirement?

A.Create an Opportunity snaring rule to grant Read/ Write access to Opportunities.

B. Create a flow to grant Read/Write access to Opportunities.

C. Create an Account sharing rule to grant Read/Write access to Opportunities.

Correct Answer: A

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