Description
Exam Name: Microsoft Dynamics 365 Field Service Functional Consultant
Related Certification(s):
- Microsoft Dynamics 365 Certifications
- Microsoft Dynamics 365 Field Service Functional Consultant Associate Certifications
Certification Provider: Microsoft
Number of MB-240 practice questions in our database: 196
Expected MB-240 Exam Topics, as suggested by Microsoft :
- Module 1: Configure Field Service Applications: In this topic, the Microsoft consultant gains expertise in configuring core Field Service components, establishing product and service pricing, and managing bookable resources. The topic emphasizes setting up scheduling for multiple resources while ensuring seamless integration with other tools.
- Module 2: Manage Work Orders and Customer Assets: This section enables the Microsoft consultant to efficiently configure the work order lifecycle and manage incidents, agreements, and inspections. Key focus areas include creating and managing work orders while configuring customer assets.
- Module 3: Schedule and Dispatch Work Orders: Microsoft consultants delve into managing scheduling options, customizing schedule boards, and configuring the schedule assistant. Proficiency in Universal Resource Scheduling ensures consultants can optimize resource allocation and scheduling processes.
- Module 4: Manage the Field Service Mobile App: In this topic, the Microsoft consultant learns to deliver work orders effectively using the Field Service mobile app. This includes configuring and setting up the app to ensure it supports seamless field operations, a necessary skill for exam success.
- Module 5: Manage Inventory and Purchasing Using the Built-In Inventory Management System: This topic equips the Microsoft consultant with the knowledge to manage inventory, warehouses, purchasing, and product returns.
- Module 6: Implement Microsoft Power Platform: The focus here is on configuring model-driven apps, creating custom apps, and automating workflows. These skills empower Microsoft consultants to extend Field Service functionalities, a critical area to demonstrate competence in the exam.
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