Salesforce Agentforce Specialist Exam Dumps and Updated Info

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Exam Name: Salesforce Certified Agentforce Specialist

Exam Code: Agentforce-Specialist

Related Certification(s): Salesforce Agentforce Specialist Certification

Certification Provider: Salesforce

Actual Exam Duration: 105 Minutes

Number of Agentforce-Specialist practice questions in our database: 202

Expected Agentforce-Specialist Exam Topics, as suggested by Salesforce :

Module 1: Prompt Engineering: This section measures the skills of AI Developers and focuses on prompt engineering techniques. It covers identifying when to use Prompt Builder, managing prompt templates, selecting appropriate grounding techniques, and explaining the process for creating and executing prompt templates.
Module 2: Agentforce Concepts: This section assesses the skills of AI Engineers and covers how Agentforce works, including its reasoning engine, standard and custom topics, agent actions, and user security management. It also includes testing and deploying agents from sandbox to production environments.
Module 3: Agentforce and Data Cloud: This section measures the skills of AI Developers and addresses how Agentforce integrates with Data Cloud to improve response accuracy and personalize answers. It involves grounding with retrievers in Data Cloud to enhance agent performance.
Module 4: Agentforce and Service Cloud: This section measures the skills of AI Engineers and focuses on building agents that answer questions based on Knowledge articles and connecting them to digital channels. It also covers identifying the correct generative AI features in Agentforce for Service Cloud scenarios.
Module 5: Agentforce and Sales Cloud: This section assesses the skills of AI Developers and covers identifying the correct generative AI features in Agentforce for Sales Cloud scenarios. It also includes determining when to use Agentforce Sales Agents, such as Sales Development Representatives (SDRs) and Sales Coaches.

1 review for Salesforce Agentforce Specialist Exam Dumps

Rated 5 out of 5

Anya David – March 10, 2025

I highly recommend the ExamTopicsPro Salesforce AgentForce Specialist actual questions for anyone preparing for the certification. The questions are accurate and closely resemble the actual exam, while the detailed explanations helped me grasp key concepts easily. Thanks to this resource, I passed my exam on the first try

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Salesforce Agentforce Specialist Exam Dumps

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Q1. Universal Containers implements three custom actions to get three distinct types of sales summaries for its users. Users are complaining that they are not getting the right summary based on their utterances. What should the Agentforce Specialist investigate as the root cause?

A.Review that the custom action Is assigned to an Agent.

B. Review the action Instructions to ensure they are unique.

C. Ensure the input and output types are correctly chosen.

Q2. An Agentforce turned on Einstein Generative AI in Setup. Now, the Agentforce Specialist would like to create custom prompt templates in Prompt Builder. However, they cannot access Prompt Builder in the Setup menu. What is causing the problem?

A.The Prompt Template User permission set was not assigned correctly.

B. The Prompt Template Manager permission set was not assigned correctly.

C. The large language model (LLM) was not configured correctly in Data Cloud.

Q3. Universal Containers wants to use an external large language model (LLM) in Prompt Builder. What should An Agentforce recommend?

A.Use Apex to connect to an external LLM and ground the prompt.

B. Use BYO-LLM functionality in Einstein Studio.

C. Use Flow and External Services to bring data from an external LLM.

Q4. Universal Containers is interested in using Call Explorer to quickly gain insights from meetings recorded by its sales team. What should the Agentforce Specialist be aware of before enabling this feature?

A.Call Explorer operates independently of Salesforce Knowledge, requiring no prior setup.

B. Custom Call Explorer actions need to be built before it can be configured.

C. Call Explorer requires the Einstein Conversation Insights permission set to be enabled.

Q5. An AI Specialist is setting up a new org and needs to ensure that users can create and execute prompt templates. The AI Specialist is unsure which roles are necessary for these tasks. Which permission sets should the AI Specialist assign to users who need to create and execute prompt templates?

A.Prompt Template Manager for creating templates and Data Cloud Admin for executing templates

B. Prompt Template Manager for creating templates and Prompt Template User for executing templates

C. Data Cloud Admin for creating templates and Prompt Template User for executing templates

Q6. What is the importance of Action Instructions when creating a custom Agent action?

A.Action Instructions define the expected user experience of an action.

B. Action Instructions tell the user how to call this action in a conversation.

C. Action Instructions tell the large language model (LLM) which action to use

Q7. What is the importance of Action Instructions when creating a custom Agent action?

A.Action Instructions define the expected user experience of an action.

B. Action Instructions tell the user how to call this action in a conversation.

C. Action Instructions tell the large language model (LLM) which action to use.

A.They forgot to reactivate the Lightning page layout for the Case object after activating their Field Generation prompt template.

B. They forgot that the Case Object is not supported for Add generation as Feinstein Service Replies should be used instead.

C. They forgot to edit the Lightning page layout and associate the field to a prompt template

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