Description
Exam Name: Salesforce Certified Agentforce Specialist
Exam Code: Agentforce-Specialist
Related Certification(s): Salesforce Agentforce Specialist Certification
Certification Provider: Salesforce
Actual Exam Duration: 105 Minutes
Number of Agentforce-Specialist practice questions in our database: 202
Expected Agentforce-Specialist Exam Topics, as suggested by Salesforce :
- Module 1: Prompt Engineering: This section measures the skills of AI Developers and focuses on prompt engineering techniques. It covers identifying when to use Prompt Builder, managing prompt templates, selecting appropriate grounding techniques, and explaining the process for creating and executing prompt templates.
- Module 2: Agentforce Concepts: This section assesses the skills of AI Engineers and covers how Agentforce works, including its reasoning engine, standard and custom topics, agent actions, and user security management. It also includes testing and deploying agents from sandbox to production environments.
- Module 3: Agentforce and Data Cloud: This section measures the skills of AI Developers and addresses how Agentforce integrates with Data Cloud to improve response accuracy and personalize answers. It involves grounding with retrievers in Data Cloud to enhance agent performance.
- Module 4: Agentforce and Service Cloud: This section measures the skills of AI Engineers and focuses on building agents that answer questions based on Knowledge articles and connecting them to digital channels. It also covers identifying the correct generative AI features in Agentforce for Service Cloud scenarios.
- Module 5: Agentforce and Sales Cloud: This section assesses the skills of AI Developers and covers identifying the correct generative AI features in Agentforce for Sales Cloud scenarios. It also includes determining when to use Agentforce Sales Agents, such as Sales Development Representatives (SDRs) and Sales Coaches.
Anya David –
I highly recommend the ExamTopicsPro Salesforce AgentForce Specialist actual questions for anyone preparing for the certification. The questions are accurate and closely resemble the actual exam, while the detailed explanations helped me grasp key concepts easily. Thanks to this resource, I passed my exam on the first try