Description
Exam Name: Certified Implementation Specialist – Hardware Asset Management
Exam Code: CIS-HAM
Related Certification(s): ServiceNow Certified Implementation Specialist Certification
Certification Provider: ServiceNow
Number of CIS-HAM practice questions in our database: 184
Expected CIS-HAM Exam Topics, as suggested by ServiceNow :
- Module 1: Implementing hardware asset management in ServiceNow – ITSM Asset Management and Hardware Asset Management (HAM)
- Module 2: Hardware asset lifecycle, stages, and components/ IT Asset Management Overview & Fundamentals
- Module 3: Key components of hardware contract financials/ Core IT asset management terminology, concepts, and goals
- Module 4: Implementing hardware asset management/ Understand IT Cost Management
- Module 5: Application Introduction and Recommended Practices/ ServiceNow hardware model Content Service
- Module 6: Extending asset management and configuration management/ Managing hardware assets and CIs
- Module 7: Implementing Hardware Asset Management in ServiceNow/ Hardware Discovery and Normalization
- Module 8: Generating asset reports for IT Asset Management/ Automating stock management in ITSM Asset Management and HAM
- Module 9: Data Integrity – Attributes and Data Sources/ Automating hardware asset lifecycle with HAM
- Module 10: Creating hardware assets and CIs/ Automating asset population into ServiceNow
- Module 11: Automating asset inventory with HAM/ Operational Integration of IT Asset Management Processes
- Module 12: Asset management vs. configuration management/ Managing inventory and stock
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