Q1. When creating a catalog, which field specifies who is able to create, modify, and publish items in the catalog?
A.Editors
B. Item Admins
C. Authors
D. Item Owners
Correct Answer: A
Q2. What module do you use to change the setting for the time between incident Resolution and Closure?
A.Resolution Properties
B. ITSM Properties
C. Incident Properties
D. System Settings
E. incident Settings
Correct Answer: C
Q3. Which Service Portfolio Management phase does a service belong to when it is in operational state?
A.Active
B. Retired
C. Catalog
D. Pipeline
Correct Answer: A
Q4. Your customer wants to use the Service Catalog to generate task-based records for end-user inquiries. What Service Catalog capability can you use to generate these records?
A.Catalog Items
B. Record Producers
C. Content Items
D. Execution Plans
Correct Answer: B
Q5. After publishing an item via Catalog Builder, the associated update set is set to which state?
A.New
B. Complete
C. In progress
D. Published
Correct Answer: B
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