Description
Status: RETIRED
Exam Name: Pega Certified Decisioning Consultant (PCDC) 85V1
Exam Code: PEGAPCDC85V1
Related Certification(s): Pegasystems Pega Certified Decisioning Consultant Certification
Certification Provider: Pegasystems
Number of PEGAPCDC85V1 practice questions in our database: 60
Expected PEGAPCDC85V1 Exam Topics, as suggested by Pegasystems :
- Module 1: Create eligibility rules using customer risk segments/ Define and manage customer actions
- Module 2: Create engagement strategies using customer credit score/ Optimize the customer value in the contact center
- Module 3: Create and understand decision strategies/ Present a single offer on the web
- Module 4: Share action details with third-party distributors/ Add more tracking time periods for contact policies
- Module 5: Prioritize actions with business levers/ Contact policy and volume constraints
- Module 6: Avoid overexposure of actions on outbound/ Essentials of always-on outbound
- Module 7: Define customer engagement policies/ Define the starting population/ Define an action for outbound
- Module 8: Limit action volume on outbound/ Create an engagement strategy/ One-to-one customer engagement
- Module 9: Action prioritization with AI/ Avoid overexposure of actions/ Create a real-time container
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