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Cisco 500-445 Exam Dumps

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Number Of Questions

56

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Description

Exam Name: Implementing Cisco Contact Center Enterprise Chat and Email
Exam Code: 500-445 CCECE

Related Certification(s):

  • Cisco Advanced Unified Contact Center Enterprise Specialization Certifications
  • Cisco Channel Partner Program Certifications
Certification Provider: Cisco
Number of 500-445 practice questions in our database: 56

Expected 500-445 Exam Topics, as suggested by Cisco :

  • Module 1: Prepare PCCE for ECE and Integration/ Explain ECE Installation process
  • Module 2: Describe Enterprise Chat and Email Components and Deployment Model/ Define ECE Best Practices
  • Module 3: Explain CCE Scripting for Email and Storage Management/ Explain ECE Administration Tasks
  • Module 4: ECE Administration and Configuration/ Explain ECE Queues/ Configure ECE
  • Module 5: Explain ECE Email Administration/ Describe Workflows/ ECE Email Administration
  • Module 6: Explain Chat Operation and Chat Customization/ Configure ECE for Chat
  • Module 7: Describe Chat Entry Points/ ECE Chat Administration
  • Module 8: Explain Agent Single Sign-on for ECE/ ECE Features and Troubleshooting
  • Module 9: Describe ECE Report types/ Troubleshoot ECE/ ECE Deployment

Description

Exam Name: Implementing Cisco Contact Center Enterprise Chat and Email
Exam Code: 500-445 CCECE

Related Certification(s):

  • Cisco Advanced Unified Contact Center Enterprise Specialization Certifications
  • Cisco Channel Partner Program Certifications
Certification Provider: Cisco
Number of 500-445 practice questions in our database: 56

Expected 500-445 Exam Topics, as suggested by Cisco :

  • Module 1: Prepare PCCE for ECE and Integration/ Explain ECE Installation process
  • Module 2: Describe Enterprise Chat and Email Components and Deployment Model/ Define ECE Best Practices
  • Module 3: Explain CCE Scripting for Email and Storage Management/ Explain ECE Administration Tasks
  • Module 4: ECE Administration and Configuration/ Explain ECE Queues/ Configure ECE
  • Module 5: Explain ECE Email Administration/ Describe Workflows/ ECE Email Administration
  • Module 6: Explain Chat Operation and Chat Customization/ Configure ECE for Chat
  • Module 7: Describe Chat Entry Points/ ECE Chat Administration
  • Module 8: Explain Agent Single Sign-on for ECE/ ECE Features and Troubleshooting
  • Module 9: Describe ECE Report types/ Troubleshoot ECE/ ECE Deployment

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Q1. What are two specifications for reporting templates? (Choose two.)

A.The availability of templates is controlled by licenses.

B. A user can only create ten reports per template.

C. Only one report can be created per template.

D. Any number of reports can be created from a template.

E. Templates can be deleted.

Correct Answer: D, E

Q2. Which process scans content and applies regular expressions to mask the sensitive information?

A.Data leak prevention

B. Data masking

C. Data filtering

D. Data scanning

Correct Answer: B

Q3. What are two specifications for reporting templates? (Choose two.)

A.The availability of templates is controlled by licenses.

B. A user can only create ten reports per template.

C. Only one report can be created per template.

D. Any number of reports can be created from a template.

E. Templates can be deleted.

Correct Answer: D, E

Q4. Which process scans content and applies regular expressions to mask the sensitive information?

A.Data leak prevention

B. Data masking

C. Data filtering

D. Data scanning

Correct Answer: B

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