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Cisco 500-052 Exam Dumps

Certification Exams

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Number Of Questions

90

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Description

Exam Name: Cisco Unified Contact Center Express
Exam Code: 500-052 UCCXD
Related Certification(s): Cisco Specialist Certification
Certification Provider: Cisco
Actual Exam Duration: 60 Minutes
Number of 500-052 practice questions in our database:
Expected 500-052 Exam Topics, as suggested by Cisco :

  • Module 1: Design a Cisco Unified Contact Center Express System Deployment
  • Module 2: Implement a Cisco Unified Contact Center Express System
  • Module 3: Operate a Cisco Unified Contact Center Express System

Description

Exam Name: Cisco Unified Contact Center Express
Exam Code: 500-052 UCCXD
Related Certification(s): Cisco Specialist Certification
Certification Provider: Cisco
Actual Exam Duration: 60 Minutes
Number of 500-052 practice questions in our database:
Expected 500-052 Exam Topics, as suggested by Cisco :

  • Module 1: Design a Cisco Unified Contact Center Express System Deployment
  • Module 2: Implement a Cisco Unified Contact Center Express System
  • Module 3: Operate a Cisco Unified Contact Center Express System

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Q1. Which two Cisco Unified CCX steps should you use if you want to send an HTTP message? (Choose two.)

A.Write Document

B. Place Call

C. Send HTTP Response

D. Cache Document

E. Create URL Document

Correct Answer: C, D

Q2. What is the maximum round-trip time between Cisco Unified Contact Center Express servers in a WAN deployment?

A.2 ms

B. 50ms

C. 10 ms

D. 80 ms

Correct Answer: D

Q3. Which phones must be associated to the RmCm application user account?

A.all phones

B. none, because that user account is not used for phone association

C. only agent phones that are used with the Cisco Finesse agent desktop

D. only Cisco Finesse IPPA phones

Correct Answer: C

Q4. A preview outbound dialer uses which source and destination resources?

A.the personal line of the agent to the customer

B. the ACD line of the agent to the customer

C. a CTI port the agent this is redirected to the customer

D. a CTI port the customer

Correct Answer: B

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