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CA Technologies CAT-200 Exam Dumps

Certification Exams

Downloadable PDF versions

100% Confidential

Updated Regularly

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Number Of Questions

40

$ 39

Description

Status: RETIRED
Exam Name: CA Service Desk Manager r12 Administrator
Exam Code: CAT-200
Related Certification(s): CA Technologies CA Certified Administrator Certification
Certification Provider: CA Technologies
Actual Exam Duration: 75 Minutes
Number of CAT-200 practice questions in our database: 40 
Expected CAT-200 Exam Topics, as suggested by CA Technologies :

  • Module 1: Configuring Security
  • Module 2: Administering Service Level Agreements
  • Module 3: Administering CA Service Desk Manager.

Description

Status: RETIRED
Exam Name: CA Service Desk Manager r12 Administrator
Exam Code: CAT-200
Related Certification(s): CA Technologies CA Certified Administrator Certification
Certification Provider: CA Technologies
Actual Exam Duration: 75 Minutes
Number of CAT-200 practice questions in our database: 40 
Expected CAT-200 Exam Topics, as suggested by CA Technologies :

  • Module 1: Configuring Security
  • Module 2: Administering Service Level Agreements
  • Module 3: Administering CA Service Desk Manager.

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Q1. Which option do you need to customize to send a survey after a certain number of tickets are closed?

A.Submit Cycle

B. Stricter Rules

C. Close Activity

D. Activity Notifications

Correct Answer: A

Q2. When you create configuration items (CIs) for notifications, you distinguish special object contacts from normal ones by using the:

A.number (#) character

B. percent (%) character

C. ampersand (&) character

D. commercial AT (() character

Correct Answer: D

Q3. By default, the Object Manager resides on:

A.the Primary Server

B. the Reporting Server

C. the Secondary Server

D. both the Primary and Secondary Servers

Correct Answer: A

Q4. You attach an Incident to a Problem. What happens when you attempt to close the Problem without closing the Incident?

A.An error message appears.

B. The Problem and the Incident close.

C. The Problem closes but not the Incident.

D. The Incident closes but not the Problem.

Correct Answer: C

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