Description
Exam Name: Avaya Contact Center Select Implementation and Maintenance Exam
Exam Code: 78950X
Related Certification(s): Avaya Contact Center Select Certification
Certification Provider: Avaya
Number of 78950X practice questions in our database:
Expected 78950X Exam Topics, as suggested by Avaya :
- Module 1: Explain the required IP Office configuration steps to integrate with ACCS/ Explain the operation and benefits of the ACCS solution
- Module 2: Explain the steps required to troubleshoot the ACCS server by symptoms/ Explain the business continuity requirements in a Campus Redundancy Environment
- Module 3: Describe the high-level configuration steps for Avaya Aura® Media Servers in a High Availability environment/ Explain how to secure the links between ACCS and IP Office
- Module 4: Apply the configuration steps for outbound features using Outbound Campaign Management Tool/ Describe the ACCS deployment methods that relates to AAMS, WebLM and ACCS
- Module 5: Explain the whole process of installing, configuring, maintaining and testing to bring the ACCS in a working state/ Apply the configuration steps for multimedia features within ACCS
- Module 6: Apply basic ACCS administration tasks and configure agent and supervisor privileges/ Explain the ACCS license assignments/ Generate and schedule reports
- Module 7: Modify the sample application using Orchestration Designer/ Describe Prompt Management component in ACCS
- Module 8: Create customized real-time display/ IP Office Configurations
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