Q1. Installing WebLM requires that steps should be performed in a particular order. Which order should you use to install and configure WebLM on your Call Center Elite Multichannel Server?
A.It does not matter what order you install the applications in, as long as WebLM is at the end
B. Install Java, set JAVA_HOME environment variable, install Tomcat, and set the PATH environment variable
C. Install WebLM, install Tomcat, set JAVA_HOME and PATH environment variables
D. Install Tomcat, install Java, install WebLM, and then configure the PATH, JAVA_HOME environment variables
Correct Answer: C
Q2. If your software is not working, what is the best practice to determine how to fix the concern?
A.Do a root cause analysis and gather information to solve the problem to prevent future Issues.
B. Use the nine disciplines associated with troubleshooting to identify and describe the problem.
C. The ability to get the software running immediately will solve all business needs.
D. Monitor logs and alerts for Information for a few months to determine the problem.
Correct Answer: A
Q3. Which two vector variable types are strictly global in scope? (Choose two.)
A.stepcnt
B. dow
C. value
D. ani
E. collect
Correct Answer: C, E
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