Description
Exam Name: Avaya Aura Communication Applications Support Certified Exam
Related Certification(s): Avaya Certified Support Specialist ACSS Certification
Certification Provider: Avaya
Actual Exam Duration: 90 Minutes
Number of 72301X practice questions in our database:
Expected 72301X Exam Topics, as suggested by Avaya :
- Module 1: Identify the tools to troubleshoot Call Park and Page/ Identify tools to troubleshoot Branch Survivability
- Module 2: Identify the key configuration steps for AES/ Describe the key configuration steps for Internet Friendly Gateway
- Module 3: Describe the call flow for Call Park and Page/ Identify how to verify and troubleshoot Branch Survivability
- Module 4: Describe tools and logs to troubleshoot AES/ Explain the Branch Survivability and its configuration to achieve Survivability
- Module 5: Communication Applications Architecture/ Describe the tools to troubleshoot Avaya Aura® Web Gateway (AAWG) and WebRTC Call issues
- Module 6: Troubleshooting Avaya Communication Applications/ Identify how to verify and troubleshoot current system status on AES
- Module 7: Describe the SIP Messages Sequence for Avaya Presence Services/ Describe the call flow when Branch Survivability is active and explain the AES call flows
- Module 8: Communication Applications Troubleshooting Tools and Techniques/ Describing the function and configuration of Avaya Presence Service with Avaya Breeze®
- Module 9: Describe the call flows for SIP Trunking and Remote Worker/ Identify how to enable and capture logs to troubleshoot Avaya Breeze® and Presence
- Module 10: Describe troubleshooting tools and techniques for Internet Friendly Gateway/ Identify the call flow for Avaya Spaces Extension
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