Description
Exam Name: Avaya Aura Contact Center Implementation Exam
Related Certification(s): Avaya Certified Implementation Specialist ACIS Certification
Certification Provider: Avaya
Number of 6210 practice questions in our database:
Expected 6210 Exam Topics, as suggested by Avaya :
- Module 1: Implement the Avaya Aura® Contact Center (AACC) High Availability solution/ Contact Center (AACC) components, features, and functions
- Module 2: Describe how to troubleshoot Agent Workstations using the CCT Reference Client/ How to install and configure the Orchestration Designer software from CCMA
- Module 3: Implement the Avaya Aura® Media Server (AAMS) High Availability solution/ Product licensing requirements for the Avaya Aura® Contact Center (AACC) installation
- Module 4: How to perform an Avaya Aura® Contact Center (AACC) HA Active/Standby Switchover test/ Implement the Avaya Aura® Media Server (AAMS) non-HA solution
- Module 5: Avaya Agent Desktop (AAD) and Avaya Desktop Displays (ADD)/ Identify the Avaya Aura® Contact Center (AACC) Post-Installation tasks
- Module 6: Describe how to validate the Avaya Agent Desktop (AAD) software with Web Based Statistics/ Configure the software required for Agent Workstations
- Module 7: Install Avaya Aura® Contact Center (AACC) and configure the Avaya Aura® Ignition Wizard/ Explain how to perform a database backup and restore database files
- Module 8: Avaya Aura® Media Server (AAMS) options for Avaya Aura® Contact Center (AACC) SIP-enabled installations/ Troubleshoot an Avaya Aura® Contact Center (AACC) installation
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