Q1. During end-to-end testing, users report that a key business process is missing a step. What should a consultant do first to resolve the issue?
A.Work with key stakeholders to determine if a change to the requirements is necessary to go-live,
B. Revise the test scripts and ask users to repeat the testing.
C. Change the solution to meet the needs of the users and update the training materials.
Correct Answer: A
Q2. Cloud Kicks (CK) recently implemented Einstein Opportunity Scoring in its production org. CK is using the Amount field in its Opportunity Scoring model. What will a user without access to the Amount field on the Opportunity object observe?
A.The Amount field will display an error in the contributing factors section.
B. The Opportunity Score field and the Amount field will be hidden for that user.
C. The Amount field will be hidden from the contributing factors section.
Correct Answer: C
Q3. Sales leadership at Universal Containers is concerned that sales reps are negotiating deals with contacts without the authority to make a decision, resulting is lost deals. What should the consultant recommend to resolve the issue?
A.Allow sales reps to mark the contact on each opportunity as ''Primary'' to indicate the decision maker.
B. Require sales reps to add the stakeholder as the decision make on each opportunity before the rep can progress the stage.
C. Enable Opportunity Teams so sales reps can track the decision maker for each opportunity.
Correct Answer: B
Q4. During the Discovery phase of a Sales Cloud implementation, which step should a consultant complete to prepare for a successful engagement?
A.Set project milestones.
B. Create the implementation plan
C. Define sales processes
Correct Answer: C
Q5. Cloud Kicks (CK) has organization-wide defaults set to Public Read-Only for Opportunity. One of the Account Team roles at CK Is Executive Sponsor. Account Team members with the Executive Sponsor rote need Read/Write access to all child Opportunities. How should the consultant meet the requirement?
A.Create an Opportunity snaring rule to grant Read/ Write access to Opportunities.
B. Create a flow to grant Read/Write access to Opportunities.
C. Create an Account sharing rule to grant Read/Write access to Opportunities.
Correct Answer: A
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