Description
Exam Name: Prepare for your Sales Cloud Consultant Certification Exam
Related Certification(s): Salesforce Sales Cloud Consultant Certification
Certification Provider: Salesforce
Number of CRT-251 practice questions in our database: 186 (updated: Jan. 09, 2025)
Expected CRT-251 Exam Topics, as suggested by Salesforce :
- Module 1: Introduction and Overview: This section of the exam measures the skills of Salesforce Cloud Consultants and covers the foundational aspects of Salesforce implementation. It includes conducting introductions, reviewing exam objectives, and following the Sales Cloud Fast Path. Candidates will discuss implementation strategies and understand the value of business analysis in the Salesforce ecosystem. A key skill measured is the ability to align Salesforce implementation with business objectives.
- Module 2: Account and Contact Management: This domain assesses the competencies of Salesforce Account Managers and focuses on the core elements of customer relationship management in Salesforce. It covers the description of accounts and contacts, the definition of enterprise territory management, and the determination of account access.
- Module 3: Campaign and Lead Management: Sales Cloud Consultants are the target audience for this section, which examines campaign influence, the campaign lifecycle, and lead conversion processes. It also covers assessing lead data quality and reporting on leads.
- Module 4: Opportunity Management: This domain evaluates the proficiency of Salesforce Consultants in managing sales opportunities within Salesforce. It includes following custom paths, planning product schedules, and organizing products, price books, and quotes.
- Module 5: Forecasting: In this section, Sales Analysts are the focus and it covers generating collaborative forecasts and conducting historical trend reporting. It also includes building custom report types, designing reporting snapshots, and analyzing project success.
- Module 6: Sales Productivity: This domain assesses the skills of Salesforce Account managers in leveraging Salesforce features to enhance productivity. It covers integration with Outlook and Gmail, navigation of the Lightning Sales Console, and familiarity with Salesforce Mobile.
- Module 7: Integration and Data Management: This section measures the competencies of Salesforce Administrators in managing data and integrations within the platform. It covers data migration steps and tools, handling large data volumes, and determining integration options. Candidates will also be assessed on their ability to capture external IDs, harness skinny tables, and improve report performance.
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