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ServiceNow CIS-HAM Exam Dumps

Certification Exams

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Number Of Questions

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Description

Exam Name: Certified Implementation Specialist – Hardware Asset Management
Exam Code: CIS-HAM
Related Certification(s): ServiceNow Certified Implementation Specialist Certification
Certification Provider: ServiceNow
Number of CIS-HAM practice questions in our database: 184
Expected CIS-HAM Exam Topics, as suggested by ServiceNow :

  • Module 1: Implementing hardware asset management in ServiceNow – ITSM Asset Management and Hardware Asset Management (HAM)
  • Module 2: Hardware asset lifecycle, stages, and components/ IT Asset Management Overview & Fundamentals
  • Module 3: Key components of hardware contract financials/ Core IT asset management terminology, concepts, and goals
  • Module 4: Implementing hardware asset management/ Understand IT Cost Management
  • Module 5: Application Introduction and Recommended Practices/ ServiceNow hardware model Content Service
  • Module 6: Extending asset management and configuration management/ Managing hardware assets and CIs
  • Module 7: Implementing Hardware Asset Management in ServiceNow/ Hardware Discovery and Normalization
  • Module 8: Generating asset reports for IT Asset Management/ Automating stock management in ITSM Asset Management and HAM
  • Module 9: Data Integrity – Attributes and Data Sources/ Automating hardware asset lifecycle with HAM
  • Module 10: Creating hardware assets and CIs/ Automating asset population into ServiceNow
  • Module 11: Automating asset inventory with HAM/ Operational Integration of IT Asset Management Processes
  • Module 12: Asset management vs. configuration management/ Managing inventory and stock

Q1. When transferring non-consumable assets between stockrooms, how must they be transferred?

A.In sets of two items

B. No more than 10% of the source stockroom's inventory

C. As a single entity with a quantity of one

D. In groups of ten items

Correct Answer: C

Q2. What information should be tracked in an asset record? (Choose two.)

A.Physical resources

B. Financial information

C. Operational details

D. Contractual information

E. Logical relationships

Correct Answer: B, D

Q3. Which of these tables are installed with Hardware Model Normalization? (Choose three.)

A.Device Type

B. Hardware Manufacturer

C. Hardware Normalize Key

D. Hardware Model Library

E. Device Name

Correct Answer: A, B, D

Q4. Which applications are required to perform a blind audit of your asset inventory?

A.Hardware Asset Management (HAM) and ServiceNow My Assets mobile app

B. Hardware Asset Management (HAM) and Software Asset Management (SAM)

C. ITSM Asset Management and ServiceNow My Assets mobile app

D. ITSM Asset Management and ServiceNow Agent mobile app

E. Hardware Asset Management (HAM) and ServiceNow Agent mobile app

Correct Answer: E

Q5. During an inventory audit, what happens if you accidentally scan the same asset twice?

A.The first scan is imported

B. Both records are imported

C. HAM automatically removes duplicates

D. The most recent scan is imported

Correct Answer: C

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