Description
Exam Name: SAP Certified Associate – SAP Field Service Management
Exam Code: C_FSM_2211
Related Certification(s):
- SAP Certified Associate Certifications
- SAP Field Service Management Certifications
Certification Provider: SAP
Actual Exam Duration: 180 Minutes
Number of C_FSM_2211 practice questions in our database: 124
Expected C_FSM_2211 Exam Topics, as suggested by SAP :
- Module 1: Smartforms: This topic gives SAP Field Service consultants familiarity about the use cases of Smartforms and how to create and use them.
- Module 2: Architecture and Administration: Main architectural components and basic features of the administration module are discussed here. Moreover, SAP Field Service consultants get knowledge about accessing company settings, permission settings, and business rules in this topic.
- Module 3: Planning and Dispatching: This area of the exam measures knowledge of SAP Field Service consultants about the features of Planning and Dispatching.
- Module 4: Mobile SAP Field Service Management application: This section explains the characteristics of mobile Field Service Management application. Moreover, the topic explains to SAP Field Service consultants how to accept, execute and close a service call.
- Module 5: Analytics and Reports: Sub-topics cover analytic reports in SAP Field Service Management. This topic also equips SAP Field Service consultants how to effectively analytic reports for reporting purposes.
- Module 6: Master Data Management: In this section, SAP Field Service consultants get knowledge about components of Master Data Management. The topic covers the usage of the data model within SAP Field Service Management.
- Module 7: Crowd Workforce: SAP Field Service consultants get knowledge about Crowd service and its benefits in this topic.
- Module 8: Integrations: This area of the C_FSM_2211 exam syllabus focuses on integration between SAP Field Service Management and other products.
- Module 9: Customer Self-Service: This topic explains key concepts related to entire end-to-end execution steps.
- Module 10: Business Rules: In this topic, SAP Field Service consultants learn about advantages and usage of major business rules.
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