Description

Exam Name: Certified Slack Consultant Exam

Exam Code: Certified Slack Consultant (Slack-Con-201)

Certification Provider: Salesforce

Actual Exam Duration: 90 Minutes

Number of Certified Slack Consultant Exam questions in our database: 60 

Expected Certified Slack Consultant Exam Topics, as suggested by Salesforce :

Module 1: Delivery and Migration: This topic focuses on Slack delivery best practices, defining roles among Slack, partners, and clients, and leading end-to-end migrations. It includes pre-migration planning, execution, issue management, and client coordination.

Module 2: Discovery: This module emphasizes researching client organizations, assessing current workflows, and identifying future goals. Candidates must finalize vision statements, success metrics, and security considerations for Slack adoption.

Module 3: Grid Design: This topic covers leveraging discovery outputs to design Slack grids. Candidates must apply grid design best practices, present feasible design options, and support clients through the sign-off process.

Module 4: Policies and Settings: This module evaluates knowledge of aligning stakeholders on Slack settings and administrative roles. It includes guiding clients on security, compliance, identity management, analytics, app approval, channel management, and Slack Connect configurations.

Module 5: Channel Strategy: This topic covers Slack channel fundamentals, naming conventions, and use cases. Candidates must educate clients on workflows like onboarding and standups to maximize collaboration efficiency.

Module 6: Governance Structure: This module focuses on building governance teams, assigning roles, and creating admin support models. It also includes advising on admin workflows and critical processes migrated to Slack.

Module 7: Learning and Enablement: This topic emphasizes Slack’s experiential learning approach by tailoring curricula for admins and users. Candidates must create materials, facilitate sessions, troubleshoot user issues, and recommend rollout communication plans.