Description
Related Certification(s):
- Salesforce Consultant Certifications
- Salesforce Experience Cloud Consultant Certifications
Expected Salesforce Certified Experience Cloud Consultant (EX-Con-101) Exam Topics, as suggested by Salesforce :
- Module 1: Experience Cloud Basics: In this section of the exam, candidates are tested for their knowledge about the reasons for creating or utilizing an Experience for a specific use case and how to identify the most common personas for Experience Cloud.
- Module 2: Sharing, Visibility, and Licensing: This section covers setting the right user visibility in an Experience as well as the correct object visibility in an Experience.
- Module 3: Branding, Personalization, and Content: This section covers topics such as changing an experience within the Experience Builder.
- Module 4: Templates and Themes: In this section, topics covered include choosing the appropriate theme for an Experience and in a given landscape, how to identify the right Template for the experience.
- Module 5: User Creation and Authentication: The section explains the different ways users can be created, such as manual, Data Loader, Self-Registration, and Just-in-Time (JIT) provisioning. It also describes in a given scenario how to properly set up a user for an Experience.
- Module 6: Adoption and Analytics: In this section of the exam, the topics covered include implementing the phases to set up Experience dashboards and insights.
- Module 7: Administration, Setup, and Configuration: This section covers topics such as implementing the steps for implementing Channel Sales Partner Relationship Management (PRM) and how to explain the capabilities of different Experience deployments and migrations. It also covers how to enable and activate an Experience.
- Module 8: Customization Considerations and Limitations: This section of the exam covers describing the limitations across all Experiences.
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