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Oracle 1Z0-1196-25 Exam Dumps

Oracle 1Z0-1196-25 Exam Dumps

Certification Exams

Number Of Questions

55

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Description

Exam Name: Oracle Utilities Customer to Meter and Customer Cloud Service 2025 Implementation Professional
Exam Code: 1Z0-1196-25
Related Certification(s): Oracle Cloud Certification
Certification Provider: Oracle
Actual Exam Duration: 90 Minutes
Number of 1Z0-1196-25 practice questions in our database: 55 
Expected 1Z0-1196-25 Exam Topics, as suggested by Oracle :

  • Module 1: Describing the Customer to Meter Product: This section of the exam measures the skills of a Functional Consultant and covers the overall scope of the Customer to Meter product, including its core purpose and how it operates across different utility functions. It also evaluates understanding of how various components share transactional functions and how shared objects are managed across the system.
  • Module 2: Searching and Viewing Customer and Device Related Information: This section of the exam measures the skills of a Customer Service Representative and covers how to navigate the application screens, use advanced search features, and configure portals so users can access specific customer or device-related data efficiently.
  • Module 3: Maintaining Customer Information: This section of the exam measures the skills of a Functional Consultant and covers how to manage customer records, particularly their demographic and geographic data. It also includes how service points are linked with devices, how installation details are tracked, how customers set notification preferences, and how service agreements and usage subscriptions are used in billing.
  • Module 4: Maintaining Asset Information: This section of the exam measures the skills of an Asset Administrator and covers the setup and tracking of assets, including asset types, components, and specifications. It ensures understanding of how assets are classified and managed within the system using appropriate configurations.
  • Module  5: Maintaining Device Information: This section of the exam measures the skills of a Device Management Specialist and covers the structure and function of measuring components and their connection to devices. It includes configuring device and measuring component types and managing them through their lifecycle.
  • Module 6: Initiating and Managing Service Orders and Field Activities: This section of the exam measures the skills of a Field Operations Coordinator and covers the full process of handling orchestrated service orders and field activities, from creation to completion. It focuses on extending configurations to support various customer-related field operations.
  • Module 7: Understanding Measurements and Performing Validation/Editing/Estimation (VEE) Processing: This section of the exam measures the skills of a Metering Analyst and covers the process of loading and processing measurement data, including how validations are applied and the role of VEE groups and rules in managing initial measurements and ensuring data integrity.
  • Module 8: Understanding Financial Transactions: This section of the exam measures the skills of a Billing Analyst and covers how customer balances are calculated and maintained through service agreements and financial transactions. It includes how different transactions are generated and verified to ensure financial accuracy.
  • Module 9: Creating and Managing Bills: This section of the exam measures the skills of a Billing Analyst and covers the lifecycle of billing, including how bills, segments, and off-cycle bills are created and maintained. It also reviews usage calculation entities, rule configurations, and how meter read changes affect billing adjustments.
  • Module 10: Configuring Rates: This section of the exam measures the skills of a Rate Designer and covers the structure of rate schedules, including the setup of charges and configuration of rules that influence billing results. It ensures understanding of how each rate component impacts the final bill.
  • Module 11: Creating and Managing Payments: This section of the exam measures the skills of a Payments Administrator and covers the processing of payments from start to finish. It includes understanding different payment components and configuring systems to accept and reconcile payments from various sources.
  • Module 12: Understanding Adjustment: This section of the exam measures the skills of a Billing Analyst and covers how different types of adjustments work, the control mechanisms they use, and how they impact account balances. It includes the different methods for initiating and applying adjustments within the system.
  • Module 13: Understanding Credit and Collections Capabilities: This section of the exam measures the skills of a Collections Officer and covers how the system uses automated processes to prompt debt recovery. It explains key concepts such as payment arrangements and pay plans, which help manage overdue balances.
  • Module 14: Starting and Stopping Service: This section of the exam measures the skills of a Customer Service Representative and covers the process of initiating and terminating service agreements. It explores how the system manages service transitions and supports customer service flows through guided interactions and system actions.

Q1. [Maintaining Customer Information] Which two statements correctly describe important concepts about persons?

A.A person's status indicates if they are a current customer.

B. A person record is always linked to an account record.

C. A person exists for every individual or business.

D. A person may have zero, one, or more forms of identification recorded.

E. A person can only be linked to another person via an account record.

Correct Answer: C, D

Q2. [Understanding Measurements and Performing Validation/Editing/Estimation (VEE) Processing] When a request for usage is initiated for billing calculations, the system subsequently uses available meter reading data to calculate service quantities (often referred to as bill determinants). If these reads are later corrected (or replacement reads added), a Corrected Read Notification is instantiated. Which entity represents a Corrected Read Notification?

A.Correction Note

B. Off Cycle Bill Generator

C. Measurement

D. Usage Transaction

E. Usage Request

Correct Answer: C

Q3. [Understanding Credit and Collections Capabilities] A severance process is a series of events (for example, letters, To Do entries, field activities, and so on) to strongly encourage a customer to make a payment for their outstanding debt. How many service agreements are linked to a severance process?

A.Any number defined by the business user

B. All service agreements that are connected to the initiating overdue process

C. None

D. All service agreements that are connected to the initiating collection process

E. One

Correct Answer: E

Q4. [Creating and Managing Bills] In which plug-in spot can an implementation configure an algorithm to delete a bill as part of the bill completion process?

A.Service Agreement Type - Pre-Bill Completion

B. Customer Class - Pre-Bill Completion

C. Customer Class - Post Bill Completion

D. Service Agreement Type - Bill Completion

E. Customer Class - Bill Completion

Correct Answer: E

Q5. [Maintaining Customer Information] Accounts are the entities for which bills are created. There must be at least one account for every customer. What is the valid status for an account when the customer has moved out of all their properties and paid off all their debt?

A.Account does not have a status

B. Stopped

C. Inactive

D. Closed

E. Pending Stop

Correct Answer: D

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