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Oracle 1Z0-1161-1 Exam Dumps

Oracle 1Z0-1161-1 Exam Dumps

Certification Exams

Number Of Questions

51

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Description

Exam Name: Oracle Fusion Cloud Applications CX Foundations Associate – Rel 1
Exam Code: 1Z0-1161-1
Related Certification(s): Oracle Cloud Certification
Certification Provider: Oracle
Number of 1Z0-1161-1 practice questions in our database: 51 
Expected 1Z0-1161-1 Exam Topics, as suggested by Oracle :

  • Module 1: Oracle Cloud Applications and Oracle Modern Best Practice (OMBP): This section of the exam measures the skills of OGL Administrators and covers the offerings and capabilities of Oracle Cloud Applications. It explains how Oracle Cloud solutions help businesses streamline operations, enhance customer experience, and improve decision-making. The key features of the Oracle CX suite are outlined, providing insight into its role in customer engagement. Additionally, it explains how data flows between various CX Modern Best Practices (OMBPs) to ensure seamless integration and operational efficiency.
  • Module 2: OMBPs for CX Marketing: This section of the exam measures the skills of Training and Learning Managers and focuses on how OMBPs enhance CX Marketing processes. It explains the flow from audience generation to opportunity creation, ensuring targeted marketing efforts lead to successful conversions. Design considerations and important takeaways for implementing CX Marketing OMBPs are covered, helping organizations optimize marketing strategies. The section also describes key metrics that assess the success of CX Marketing OMBPs, ensuring effectiveness in execution and performance evaluation.
  • Module 3: OMBPs for CX Sales: This section of the exam measures the skills of OGL Administrators and focuses on the sales process within Oracle Modern Best Practice. It explains the journey from lead generation to a successfully closed opportunity, ensuring a structured and efficient sales workflow. The design aspects and important considerations for implementing CX Sales OMBPs are discussed to help organizations streamline sales operations. Additionally, key performance metrics are described, offering a way to measure and track the success of CX Sales OMBPs.
  • Module 4: OMBPs for CX Sales Performance Management: This section of the exam measures the skills of Training and Learning Managers and covers sales performance management using OMBPs. It explains the process from designing a compensation plan to making participant payments, ensuring sales teams are effectively rewarded. The section highlights key considerations and takeaways for implementing CX Sales Performance OMBPs to optimize incentive structures. Furthermore, the key metrics used to measure the success of these OMBPs are described, helping organizations track and refine their compensation strategies.
  • Module 5: OMBPs for CX Service: This section of the exam measures the skills of OGL Administrators and focuses on customer service processes within Oracle Cloud. It explains the process from initial customer contact to service resolution, ensuring efficient and timely handling of customer inquiries. The design considerations and important takeaways for CX Service OMBPs are discussed, helping businesses improve their service operations. Additionally, key metrics are outlined to measure the successful execution of CX Service OMBPs, ensuring high-quality customer support and satisfaction.
  • Module 6: Oracle Cloud Success Navigator and Oracle Cloud Quality Standards: This section of the exam measures the skills of Training and Learning Managers and focuses on optimizing cloud adoption. It explains the importance of Cloud Success Navigator and Cloud Quality Standards in ensuring smooth implementation and ongoing optimization of Oracle Cloud solutions. The section also describes how OMBPs are embedded within Oracle Cloud and applied with Starter Configuration to create an efficient and scalable cloud environment.

Q1. What is the primary purpose of the Production Order to Cost Update OMBP in Oracle Fusion Cloud SCM?

A.To ensure immediate financial benefits through real-time cost updates.

B. To provide accurate cost calculations for better decision-making.

C. To enhance customer relationship management.

D. To automate the production process without human supervision.

Correct Answer: B

Q2. What is the primary function of the Back-to-Back Order Fulfillment process in Oracle Fusion Cloud SCM?

A.To eliminate the need for supplier collaboration.

B. To delay order fulfillment until inventory is replenished.

C. To link customer orders to supplier purchase orders for direct fulfillment.

D. To prioritize warehouse stock over supplier sourcing.

Correct Answer: C

Q3. How do AI/ML technologies assist service agents and managers in improving productivity and customer satisfaction within the Customer Contact to Resolution OMBP in Oracle Fusion Cloud CX Service?

A.AI/ML focuses on training agents on customer service best practices, requiring manual effort for knowledge application.

B. AI/ML is utilized for customer sentiment analysis, providing valuable insights.

C. AI/ML-powered knowledge base search tools provide agents with relevant solutions instantly, and predictive models suggest the best responses.

Correct Answer: C

Q4. What is the purpose of the Adoption Center in Oracle Cloud Success Navigator?

A.It allows customers to explore new theme-based features and understand their innovation opportunities.

B. It offers a library of case studies and success stories from existing Oracle Cloud customers.

C. It serves as a knowledge base containing FAQs and troubleshooting guides for common issues.

D. It provides a platform for customers to submit feedback and suggest new features.

Correct Answer: A

Q5. Which feature in Oracle Fusion Cloud SCM ensures real-time communication between suppliers and buyers?

A.Cost Accounting.

B. Supplier Qualification.

C. Supply Chain Collaboration.

D. Manufacturing Execution.

Correct Answer: C

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