Description

Exam Name: Selling HP Printing Hardware 2020
Exam Code: HP2-I57
Related Certification(s): HP Sales Certified – Printing Hardware
Certification Provider: HP
Actual Exam Duration: 60 Minutes
Number of HP2-I57 practice questions in our database: 28

Expected HP2-I57 Exam Topics, as suggested by HP: 
Topic 1: HP Printing Portfolio Overview
Understanding the HP printing hardware lineup
Differentiating between HP printer categories and use cases
Identifying key features of HP printers for various industries
Topic 2: Selling HP Printers Based on Customer Needs
Assessing customer printing requirements and pain points
Matching HP printer models to customer workflows
Presenting cost-effective printing solutions for different business sizes
Topic 3: HP Print Security and Sustainability
Understanding HP security features for protecting data and networks
Positioning HP’s sustainability efforts and eco-friendly printing solutions
Explaining HP’s recycling and energy-efficient printing initiatives
Topic 4: Competitive Advantage of HP Printing Solutions
Comparing HP printing solutions against competitors
Highlighting key differentiators such as print speed, quality, and cost-efficiency
Using case studies and success stories to reinforce HP’s value proposition
Topic 5: HP Managed Print Services (MPS)
Understanding the benefits of HP MPS for businesses
Positioning MPS as a cost-saving and efficiency-boosting solution
Explaining MPS subscription models and pricing
Topic 6: Troubleshooting and Customer Support Strategies
Identifying common customer concerns and resolving printer issues
Positioning HP support services and warranty options
Educating customers on self-service troubleshooting tools