Q1. In most deployment options, the IVR Server Client or Genesys Queue Adapater (GQA) resides on the __________.
A.IP Communications Server
B. Element Management Provisioning System
C. Web Server
D. Configuration Server
Correct Answer: A
Q2. Is it necessary to declare and configure IVR-TServer in CME when the IVR is in a Behind configuration? Choose the best statement.
A.It is not necessary to declare it in CME
B. It must be declared to configure the IVR Server options (gli_server_group_1, IServer et IServerGLMSap)
C. It must be declared because it is a part of IVR Server. But it have not to be configured
Correct Answer: B
Q3. In most deployment options, the IVR Server Client or Genesys Queue Adapater (GQA) resides on the __________.
A.IP Communications Server
B. Element Management Provisioning System
C. Web Server
D. Configuration Server
Correct Answer: A
Q4. Which is NOT a feature of a GVP In-Front of switch configuration?
A.Operator Hang up detect
B. Transfer caller entered data
C. Whisper to Agent
D. Treating missing DNIS
Correct Answer: D
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