Q1. Which element of the VeriSM model defines the management activities or practices necessary to meet the governance requirements by providing guardrails or boundaries?
A.Define
B. Management Mesh
C. Produce
D. Service management principles
Correct Answer: D
Q2. What is the first important step in the Kotter's Organizational Change Management (OCM) model?
A.Build a guiding coalition
B. Create a sense of urgency
C. Generate short-term wins
D. Institute change
Correct Answer: B
Q3. Which element of the VeriSM model defines the management activities or practices necessary to meet the governance requirements by providing guardrails or boundaries?
A.Define
B. Management Mesh
C. Produce
D. Service management principles
Correct Answer: D
Q4. What is the first important step in the Kotter's Organizational Change Management (OCM) model?
A.Build a guiding coalition
B. Create a sense of urgency
C. Generate short-term wins
D. Institute change
Correct Answer: B
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