Description
Exam Name: VeriSM Essentials
Exam Code: VERISME
Related Certification(s): Exin VeriSM Essentials Certification
Certification Provider: Exin
Actual Exam Duration: 30 Minutes
Number of VERISME practice questions in our database: 40
Expected VERISME Exam Topics, as suggested by Exin :
- Module 1: The Service Organization: This section of the exam measures the skills of service management professionals and covers the role of the service organization, focusing on how it functions within the broader business context to deliver value.
- Module 2: Service Culture: This section of the exam evaluates the knowledge of service management professionals regarding the development and maintenance of a service-oriented culture.
- Module 3: People and Organizational Structure: This section of the exam measures the skills of service management professionals in understanding how people and organizational structure influence the successful delivery of services.
- Module 4: The VeriSM™ Model: This section of the exam assesses the knowledge of service management professionals in applying the VeriSM™ model. It covers how the model integrates various management practices and technologies to create a flexible service management approach.
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