Q1. When attempting to understand whether there is a relationship between two variables, which quality control tool should be used?
A.Pareto diagram
B. Process flow diagram
C. Scatter chart
D. Cause-and-effect diagram
Correct Answer: C
Q2. Control charts are used to do which of the following?
A.Determine preventative maintenance schedules
B. Display variation of the production process
C. Determine the percentage of output within specification limits
D. Verify ongoing process capability
Correct Answer: B
Q3. Which of the following terms describes a management technique used to evaluate planned changes to production processes?
A.Analysis of variance
B. Theory of constraints
C. Design of experiments
D. Design for manufacturability
Correct Answer: D
Q4. Proper workplace organization calls for which of the following actions?
A.Increasing supervisor oversight
B. Returning frequently used items to a nearby, fixed location
C. Increasing the use of kanbans
D. Placing all tools in a centrally located tool crib
Correct Answer: B
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