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SAP C_C4H520_02 Exam Questions

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Description

Status: RETIRED
Exam Name: SAP Certified Application Associate – SAP Field Service Management 2005
Exam Code: C_C4H520_02

Related Certification(s):

  • SAP Certified Application Associate Certifications
  • SAP Field Service Management 2005 Certifications
Certification Provider: SAP
Actual Exam Duration: 180 Minutes
Number of C_C4H520_02 practice questions in our database: 

Expected C_C4H520_02 Exam Topics, as suggested by SAP :

  • Module 1: Explain the entire end to end execution steps starting from consumer self-service/ Mobile SAP Field Service Management application
  • Module 2: Describe how SAP Fiend Service Management fits into SAP Service Cloud/ Explain the features of mobile Field Service Management application
  • Module 3: Know the advantages of using business rules/ Explain the features of Smartforms module and locate /create templates
  • Module 4: Know the basic features of administartion modules and where to access company settings/ Explain where to find analytic reports on SAP FSM and how effectively use them for reporting purposes
  • Module 5: Outline the features of Workforce Managment and know how to create and assign a service call/ Execute and close a service call
  • Module 6: Explain all the components of Master Data Managment/ Master Data Management/ Business rules and permission settings
  • Module 7: Administration: Permissions and Configurations/ Smartforms/ Workforce management/ Analytics and Reports

Description

Status: RETIRED
Exam Name: SAP Certified Application Associate – SAP Field Service Management 2005
Exam Code: C_C4H520_02

Related Certification(s):

  • SAP Certified Application Associate Certifications
  • SAP Field Service Management 2005 Certifications
Certification Provider: SAP
Actual Exam Duration: 180 Minutes
Number of C_C4H520_02 practice questions in our database: 

Expected C_C4H520_02 Exam Topics, as suggested by SAP :

  • Module 1: Explain the entire end to end execution steps starting from consumer self-service/ Mobile SAP Field Service Management application
  • Module 2: Describe how SAP Fiend Service Management fits into SAP Service Cloud/ Explain the features of mobile Field Service Management application
  • Module 3: Know the advantages of using business rules/ Explain the features of Smartforms module and locate /create templates
  • Module 4: Know the basic features of administartion modules and where to access company settings/ Explain where to find analytic reports on SAP FSM and how effectively use them for reporting purposes
  • Module 5: Outline the features of Workforce Managment and know how to create and assign a service call/ Execute and close a service call
  • Module 6: Explain all the components of Master Data Managment/ Master Data Management/ Business rules and permission settings
  • Module 7: Administration: Permissions and Configurations/ Smartforms/ Workforce management/ Analytics and Reports

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Q1. Which features are available in the Smartform designer? Note: There are 3 correct answers to this question.

A.Preview report

B. Copy template

C. Import translations

D. Design new icons

E. Create custom elements

Create custom elements

Q2. How would a field service technician update the service assignment status?

A.By opening the service assignments

B. By setting the relevant workflow step

C. By navigating to the address on the service assignments

D. By adding a checklist

Correct Answer: B

Q3. Which features are available in the Smartform designer? Note: There are 3 correct answers to this question.

A.Preview report

B. Copy template

C. Import translations

D. Design new icons

E. Create custom elements

Correct Answer: A, B, C

Q4. What is SAP's approach to integrating SAP S/4HANA Service with SAP Field Service Management?

A.Cloud-based using SAP Cloud Platform Integration

B. vCloud-based using the FSM Cloud Connector

C. On-premise-based using SAP Process Integration

D. On-premise-based using the SAP CRM middleware

Correct Answer: A

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