Description
Exam Name: Implement Salesforce Field Service
Related Certification(s):
- Salesforce Consultant Certifications
- Salesforce Field Service Consultant Certifications
Certification Provider: Salesforce
Number of FSL-201 practice questions in our database: 163 (updated: Jan. 15, 2025)
Expected FSL-201 Exam Topics, as suggested by Salesforce :
- Module 1: Describe Geocoding and Data Integration Rules Within Field Service/ Test Your Knowledge with Field Service Review Questions
- Module 2: Describe the Framework for a Field Service Project Team/ Explore the Capabilities of the Dispatcher Console
- Module 3: Explain the Business Reason Why AW Computing Has Purchased FSL/ Complete Reporting and Mobile Exercises
- Module 4: Explain the Main Components, Capabilities, and Data Model of FSL/ Describe What Connected Field Service Looks Like
- Module 5: Identify the Key Tasks Performed by Each Field Service Role/ Identify the Features Within the Field Service Settings Tab
- Module 6: Describe the Service Appointment Lifecycle and Related Status Transitions/ Reference Your Action Items for the Course
- Module 7: Ask the Essential Questions Before Setting up Field Service/ Discuss How Work Orders Behave and Interact with Other Objects
- Module 8: Describe the Field Service Location and Product Data Flow/ Define the Difference Between the Service Appointment and Work Order
- Module 9: Explain the Business Flow of a Case to Work Order to Service Appointment/ Identify Scheduling Policies Included in Field Service
- Module 10: Describe the Schedule Optimization Model/ Field Service Definitions and Video/ Recognize the Importance of Required Skills
- Module 11: Complete All Exercises Related to Field Service Scheduling and Policies/ Explain Capacity with Contractors and How to Give Contractors First Preference
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