Description
Expected Advanced Administrator Exam Topics, as suggested by Salesforce :
- Module 1: Security and Access: In this topic, your understanding of record access, field-level security, and user authentication will be tested in realistic scenarios. Prove your ability to manage profiles, permission sets, and hierarchical sharing settings while supporting complex business models. This knowledge ensures you can secure sensitive data effectively and manage system-wide access controls.
- Module 2: Objects and Applications: Here, skills of administrators in enhancing Salesforce’s data structure and user experience will be measured. Show how you can leverage relationships like master-detail, lookup, and junction objects, and extend UI/UX through tools like Dynamic Forms and Lightning App Builder. This section validates your ability to tailor the platform to meet specific organizational needs.
- Module 3: Auditing and Monitoring: Salesforce administrators will evaluate tools like debug logs and audit trails to monitor system activity and ensure compliance with business and legal standards. You showcase your expertise in diagnosing and troubleshooting security settings to maintain a reliable and secure Salesforce environment.
- Module 4: Cloud Applications: Your understanding of Salesforce’s cloud applications will be assessed, focusing on their use in Sales, Service, and Experience Cloud. Salesforce administrators display their proficiency in configuring Forecasting, Territory Management, and Salesforce Knowledge to optimize workflows, and ensure they understand the tools that connect users with customers.
- Module 5: Data and Analytics Management: This section tests your ability to manage data and deliver actionable insights. Demonstrate expertise in tools like reporting snapshots, joined reports, and dashboard filters while ensuring high data quality. Be prepared to connect and manage data both inside and outside Salesforce using solutions like Salesforce Connect and third-party tools.
- Module 6: Environment Management and Deployment: Here, your skills in deploying metadata between environments will be evaluated. You will need to showcase best practices for change sets and understand the capabilities of AppExchange solutions. Your expertise ensures smooth transitions between sandbox and production environments.
- Module 7: Process Automation: In this crucial topic, you will prove your ability to solve complex business problems with Salesforce’s automation tools. Highlight your skills in troubleshooting and selecting the best automation tool while understanding the implications of Salesforce’s execution order. Your solutions must demonstrate efficiency and alignment with business goals.
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